Sometimes people want – or need – to make a decision together, even though they may have fundamentally different goals and interests. Mediation is a conflict resolution process, where a neutral, third party (the mediator) guides the process and assists in reaching a peaceful agreement.
A mediator provides a safe environment, creating trust and understanding, and improving communication and problem solving skills.
Mediation is voluntary, private and confidential.
Only the participants can make a decision. The mediator has no authority and makes no decisions. The parties and the nature of the conflict determine the specifics of each mediation process – who participates, how many sessions, what constitutes an acceptable agreement, etc.
In my mediation approach, I emphasize creative problem solving more than negotiation and compromises. My approach therefore works best if all parties are willing to consider new ideas and think harder and further. It is surprising how often the best solutions are not the ones that first come to mind.